Implementation of technology solutions for Shared Services.
Management tools usage will allow you to capture and maximize the created value.
An all across vision, alignment between customer needs, the operational processes and the technological solution, as well as managing the "new generation" change, will make the difference when you want to succeed at implementing shared services and achieving efficiency costs, service quality and adequate risk control.
The implementation of Shared Services solutions, at first in medium and large companies, and recently in Public Administration entities, show that the technological solution is not the only factor of success, but that strategic planning, operational alignment and engagement of people are critical to achieve positive results.
For this reason, Leadership Business Consulting has developed an approach that ensures the successful implementation of shared services, by integrating an organization’s objectives , maximizing its resources usage , minimizing costs , ensuring effective management of customer / service provider and by mobilizing all stakeholders.